Customer service outsourcing team for

scalability
insights
global reach
24/7 support
personalization
cost savings

EverHelp assists you in managing routine tasks and provides top-notch customer support, while you concentrate on creating a top-tier product.

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100+ BUSINESSES GROWING WITH EVERHELP

100+

Launched Projects

Our portfolio boasts over 100 projects that have been successfully delivered just in 4 years.

24/7

Coverage

Around-the-clock customer support launched, cheaper than an in-house solution.

30+

Languages

We are on the same page as our customers when it comes to language.
Our benefits

Unlocking the Advantages of EverHelp

Product-oriented approach

Weekly reports with all the metrics you need
Turn insights from user’s requests into action items
Helicopter view of the efficiency of the support team
Constant analysis of your customer satisfaction score

Our clients’ security is our top priority

Two-tiered firewall architecture
Disk encryption & Data loss protection
Intrusion detection
LDAP authentication
File integrity management

We put our people first

93% Employee Retention Rate
39% Employee Referrals
Continuous improvement plan for every EverHelper
Internal educational platform

Be where your
customers are

Live chats and emails
Phone support
Social Networks
Listings and app stores

We are here to
help your company grow

Our Services

We’re obsessed
with growth

At EverHelp, we specialize in providing comprehensive customer service outsourcing solutions tailored to your unique needs.

Industries

Bringing Excellence to Every Sector

The omnichannel 24/7 support
Modern tools to decrease response time
Complying with all security standards
Providing support in multiple languages
Handling high-volume peak season queries
Multilingual support available
Expertly managing returns and refunds
Coordinating omnichannel support
Providing in-game player support
Handling account and subscription inquiries
Multilingual support for international players
Facilitating game downloads and installations
Decreasing churn with proactive support
Helping customers understand complex regulatory rules
Handling transaction inquiries
Addressing concerns about data breaches
Supporting cryptocurrency transactions
VIP Support
Addressing bonus and promotion inquiries
Addressing payment processing
Explaining betting mechanics
Increasing customer retention and loyalty
Rapidly addressing concerns  
Helping with order placements
Providing 24/7 customer assistance
Handling high number of requests  
Managing complaints with utmost care
Testimonials

Hear from Our Satisfied Clients

EverHelp has focused on providing excellent service and thorough analysis. Their careful handling of agents' performance added 25% to our performance. We highly recommend EverHelp to businesses seeking modern problem-solving powered by customer results.
Inna
CEO @ Keiki
EverHelp's amazing outsourcing solution was game-changing—it solved key customer service issues. They fit in well with our internal processes, got our brand vibe, and kept it consistent. Many thanks to the team!
Tim
Head of Operations @Howly
After EverHelp made some service changes, positive reputation feedback, and reviews increased by 46%, thanks in large part to EverHelp. We confidently recommend their services to any company seeking cutting-edge, expert customer service strategies.
Andrew
CEO @ Promova
It was the best decision to partner with EverHelp. Because of optimized omnichannel support and strategic planning, our ticket FRT dropped to 3 min, and satisfaction improved to 92%. We get from 600 to 60k inquiries per month. Highly recommend!
Bogdan
Head of Growth @ Lumi
EverHelp has revolutionized our customer service. We could respond quickly, even during busy hours. Our customer satisfaction tripled! EverHelp's dedication to our business goal was indeed thrilling. I suggest it for all customer-oriented businesses.
Mike
CEO @ PlantIn
I've been with EverHelp for, like, over two years, and honestly, I'm still blown away by how much we all work together as a team. We're not just co-workers, it's like we're a supportive family, always pushing each other to give our best.
Michael
CEO @ RiseSpace
Our approach

Navigating Service Excellence

Customer-Centricity

Advanced technologies

Growth

Focus on core operations

Continuous Learning

Respect and Diversity

Transparency

Let's discuss how we can help you with customer support

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Contact us

Let's Start a
Conversation

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