Customer service outsourcing team for

scalability

insights

global reach

24/7 support

personalization

cost savings

EverHelp helps you with routine and delivers top-notched customer support service, while you focus on building a world-class product.

Book a meeting

OVER 100+ BUSINESSES GROWING WITH EVERHELP

100+

Launched Projects

Our portfolio boasts over 100 projects that have been successfully delivered just in 4 years.

24/7

Coverage

Around-the-clock customer support launched, cheaper than an in-house solution.

30+

Languages

We are on the same page as our customers when it comes to language.

Our benefits

Unlocking the Advantages of EverHelp

Product-oriented approach

Weekly reports with all the metrics you need

Turn insights from user’s requests into action items

Helicopter view of the efficiency of the support team

Constant analysis of your customer satisfaction score

Our clients’ security is our top priority

Two-tiered firewall architecture

Disk encryption & Data loss protection

Intrusion detection

LDAP authentication

File integrity management

We put our people first

93% Employee Retention Rate

39% Employee Referrals

Continuous improvement plan for every EverHelper

Internal educational platform

Be where your
customers are

Live chats and emails

Phone support

Social Networks

Listings and app stores

We are here to
help your company grow

Our Services

We’re obsessed
with growth

At EverHelp, we specialize in providing comprehensive customer service outsourcing solutions tailored to your unique needs.

Customer support operations

Mobile App Customer Support

Sales Support

Technical Support

Back-office support

Industries

Bringing Excellence to Every Sector

Proactive issues resolution to ensure 100% user satisfaction

The omnichannel 24/7 support presence

Modern tools to decrease response time

Resolving issues efficiently

Complying with all security standards

Providing support in multiple languages

Handling high-volume peak season queries

Multilingual support available

Expertly managing returns and refunds

Providing 24/7 customer assistance

Efficiently managing inventory and shipment queries

Coordinating omnichannel support

Providing in-game player support:

Troubleshooting software or hardware compatibility

Handling account and subscription inquiries:

Multilingual support for international players

Facilitating game downloads and installations

Decreasing churn with proactive support

Helping customers understand complex regulatory rules

Providing guidance on the use of fintech applications

Handling transaction inquiries

Addressing concerns about data breaches

Assisting in investment decisions

Supporting cryptocurrency transactions

Assisting customers with account management

Addressing bonus and promotion inquiries

Addressing payment processing

Explaining betting mechanics

Troubleshooting technical issues

Increasing customer retention and loyalty

Rapidly addressing concerns

Providing secure and efficient transaction assistance

Helping with order placements

Providing 24/7 customer assistance

Handling high number of requests

Managing complaints with utmost care

Testimonials

Hear from Our Satisfied Clients

EverHelp has focused on providing excellent service and thorough analysis. Their careful handling of agents' performance added 25% to our performance. We highly recommend EverHelp to businesses seeking modern problem-solving powered by customer results.

Inna Maksymenko

CEO @ Keiki

EverHelp's amazing outsourcing solution was game-changing—it solved key customer service issues. They fit in well with our internal processes, got our brand vibe, and kept it consistent. Many thanks to the team!

Artem Filatov

Head of Operations @Howly

After EverHelp made some service changes, positive reputation feedback, and reviews increased by 46%, thanks in large part to EverHelp. We confidently recommend their services to any company seeking cutting-edge, expert customer service strategies.

Andrew Skrypnyk

CEO @ Promova

It was the best decision to partner with EverHelp. Because of optimized omnichannel support and strategic planning, our ticket FRT dropped to 3 min, and satisfaction improved to 92%. We get from 600 to 60k inquiries per month. Highly recommend!

Bogdan Govorun

Head of Growth @ Lumi

EverHelp has revolutionized our customer service. We could respond quickly, even during busy hours. Our customer satisfaction tripled! EverHelp's dedication to our business goal was indeed thrilling. I suggest it for all customer-oriented businesses.

Mikhail Grinets

CEO @ PlantIn

I've been with EverHelp for, like, over two years, and honestly, I'm still blown away by how much we all work together as a team. We're not just co-workers, it's like we're a supportive family, always pushing each other to give our best.