Customer service outsourcing team for

global reach
24/7 support
cost savings

EverHelp helps you with routine and delivers top-notched customer support service, while you focus on building a world-class product.

Book a meeting


Launched Projects

Our portfolio boasts over 100 projects that have been successfully delivered just in 4 years.



Around-the-clock customer support launched, cheaper than an in-house solution.



We are on the same page as our customers when it comes to language.
Our benefits

Unlocking the Advantages of EverHelp

Product-oriented approach

Weekly reports with all the metrics you need
Turn insights from user’s requests into action items
Helicopter view of the efficiency of the support team
Constant analysis of your customer satisfaction score

Our clients’ security is our top priority

Two-tiered firewall architecture
Disk encryption & Data loss protection
Intrusion detection
LDAP authentication
File integrity management

We put our people first

93% Employee Retention Rate
39% Employee Referrals
Continuous improvement plan for every EverHelper
Internal educational platform

Be where your
customers are

Live chats and emails
Phone support
Social Networks
Listings and app stores

We are here to
help your company grow

Our Services

We’re obsessed
with growth

At EverHelp, we specialize in providing comprehensive customer service outsourcing solutions tailored to your unique needs.


Bringing Excellence to Every Sector

Proactive issues resolution to ensure 100% user satisfaction
The omnichannel 24/7 support presence  
Modern tools to decrease response time
Resolving issues efficiently
Complying with all security standards
Providing support in multiple languages
Handling high-volume peak season queries
Multilingual support available
Expertly managing returns and refunds
Providing 24/7 customer assistance
Efficiently managing inventory and shipment queries
Coordinating omnichannel support
Providing in-game player support:
Troubleshooting software or hardware compatibility
Handling account and subscription inquiries:
Multilingual support for international players
Facilitating game downloads and installations
Decreasing churn with proactive support
Helping customers understand complex regulatory rules
Providing guidance on the use of fintech applications
Handling transaction inquiries
Addressing concerns about data breaches
Assisting in investment decisions
Supporting cryptocurrency transactions
Assisting customers with account management
Addressing bonus and promotion inquiries
Addressing payment processing
Explaining betting mechanics
Troubleshooting technical issues
Increasing customer retention and loyalty
Rapidly addressing concerns  
Providing secure and efficient transaction assistance
Helping with order placements
Providing 24/7 customer assistance
Handling high number of requests  
Managing complaints with utmost care

Hear from Our Satisfied Clients

EverHelp has focused on providing excellent service and thorough analysis. Their careful handling of agents' performance added 25% to our performance. We highly recommend EverHelp to businesses seeking modern problem-solving powered by customer results.
Inna Maksymenko
CEO @ Keiki
EverHelp's amazing outsourcing solution was game-changing—it solved key customer service issues. They fit in well with our internal processes, got our brand vibe, and kept it consistent. Many thanks to the team!
Artem Filatov
Head of Operations @Howly
After EverHelp made some service changes, positive reputation feedback, and reviews increased by 46%, thanks in large part to EverHelp. We confidently recommend their services to any company seeking cutting-edge, expert customer service strategies.
Andrew Skrypnyk
CEO @ Promova
It was the best decision to partner with EverHelp. Because of optimized omnichannel support and strategic planning, our ticket FRT dropped to 3 min, and satisfaction improved to 92%. We get from 600 to 60k inquiries per month. Highly recommend!
Bogdan Govorun
Head of Growth @ Lumi
EverHelp has revolutionized our customer service. We could respond quickly, even during busy hours. Our customer satisfaction tripled! EverHelp's dedication to our business goal was indeed thrilling. I suggest it for all customer-oriented businesses.
Mikhail Grinets
CEO @ PlantIn
I've been with EverHelp for, like, over two years, and honestly, I'm still blown away by how much we all work together as a team. We're not just co-workers, it's like we're a supportive family, always pushing each other to give our best.
Misha Galian
CEO @ RiseSpace
Our approach

Navigating Service Excellence

Customer-centric approach

Advanced technologies

Continuous improvement

Focus on core operations

Customer-centric approach

Customer-centric approach

Customer-centric approach

Let's discuss how we can help you with customer support

Book a meeting
Contact us

Let's Start a

Book a meeting