top of page

Request pricing tailored to your business needs

Depending on your current ticket volume, as well as the goals of your business, our specialists will prepare an individual cooperation plan and a pricing plan. Let's talk and customize your pricing plan together.

SHARED TEAM

Recommended

For small business:

  • Difficult to predict volume of tickets

  • Starts from one fully loaded agent

What you get

Shared resource with other projects:

  • Quality assurance, Team lead

  • Support team of 5 agents

  • 24/7 coverage

GET A QUOTE
DEDICATED TEAM

Recommended

For established business:

  • High confidence in tickets volume

  • Starts from five agents

What you get

Team focused on your project:

  • Quality assurance, team lead

  • From 5+ agents

  • 24/7 coverage

GET A QUOTE

LAUNCHING PROCESS

01 DISCOVERY CALL

03 PREPARATION

  • Creation of knowledge base

  • Access provision

  • Formation of the team

05 INVOICING

  • Invoicing based on the results of the first month

04 LAUNCH

  • Launch of the team

  • The team able to cover defined workload in the offer

02 OFFER FORMATION

  • Customer flows described & scope of work agreed

  • Offer is signed

  • First-month payment received

Why EverHelp

SUPPORT OPTIONS

  • Shared Team – suited for small business with the workload of 1 to 5 people

  • Dedicated Team – suited for established businesses, from 5 full time agents

COVERAGE

  • Omnichannel – mails, chats, social networks, phones

  • 24/7 – customer support

  • Any language available within reasonable timeframes

SERVICES

  • Live Chat Support

  • Telephone Answering Service

  • Call Center Outsourcing

  • Social Media Customer Service

  • Technical Support

  • Help Desk Outsourcing

  • Back Office Support

bottom of page