Request pricing tailored to your business needs

Depending on your current ticket volume, as well as the goals of your business, our specialists will prepare an individual cooperation plan and a pricing plan. Let's talk and customize your pricing plan together.

SHARED TEAM

Recommended

For small business:

  • Difficult to predict volume of tickets

  • Starts from one fully loaded agent

What you get

Shared resource with other projects:

  • Quality assurance, Team lead

  • Support team of 5 agents

  • 24/7 coverage

DEDICATED TEAM

Recommended

For established business:

  • High confidence in tickets volume

  • Starts from five agents

What you get

Team focused on your project:

  • Quality assurance, team lead

  • From 5+ agents

  • 24/7 coverage

LAUNCHING PROCESS

01 DISCOVERY CALL

03 PREPARATION

  • Creation of knowledge base

  • Access provision

  • Formation of the team

05 INVOICING

  • Invoicing based on the results of the first month

04 LAUNCH

  • Launch of the team

  • The team able to cover defined workload in the offer

02 OFFER FORMATION

  • Customer flows described & scope of work agreed

  • Offer is signed

  • First-month payment received

Why EverHelp

SUPPORT OPTIONS
  • Shared Team – suited for small business with the workload of 1 to 5 people

  • Dedicated Team – suited for established businesses, from 5 full time agents

COVERAGE
  • Omnichannel – mails, chats, social networks, phones

  • 24/7 – customer support

  • Any language available within reasonable timeframes

SERVICES
  • Live Chat Support

  • Telephone Answering Service

  • Call Center Outsourcing

  • Social Media Customer Service

  • Technical Support

  • Help Desk Outsourcing

  • Back Office Support