How much does outsourcing a mobile app customer service team cost?
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Billing support
Divert all the customers queries related to payments, refunds and chargebacks, support any billing requirements needed to fulfill the business model or commitment.
Subscription policy review
Overview and ensure that your apps/platforms clearly disclosure the subscriptions policies are compliant with the applicable rules and all its terms, conditions, limitations and exceptions
SHARED TEAM
24/7 coverage and fast response to all In-app issues
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Creating tailored In-app FAQ
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24/7 fast responce through all channels: Emails, Calls, Chats
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Defining and Solving Recurring Issues
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Addressing All Reviews and Feedbacks
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A lack of interaction with customers through the app will likely result in poor customer service on mobile devices. To put it another way, an ineffective mobile application customer support will squander the money invested in advertising and app development.
Customers are more likely to return to a company after receiving excellent service. In case the fact that mobile applications continue to dominate the revolution, you should be strongly sure that your app can offer the best customer assistance.
